Terms and conditions

Prior to utilizing our computer and laptop repair services, thoroughly understand these terms and conditions. When you engage Total Computer Solution for repairs, you are bound by the following:
Service Agreement: We provide repair services, and you agree to pay as agreed.
Service Description: We'll diagnose and repair your device, requiring accurate issue information.
Charges: We'll inform you of service charges, which you agree to pay. Additional charges may apply.
Payment: Payment is due upon service completion, and various methods are accepted.
Warranty: A limited warranty covers parts and labor. It doesn't include unrelated issues.
Liability: We're not liable for data loss or software issues. Back up your data before repair.
Privacy: We protect your data and won't access or share it without permission.
Delays: We aim for prompt repairs but will inform you of significant delays.
Cancellation: You can cancel, but fees may apply if parts are ordered or repairs started.
Changes to Terms and Conditions: We can modify these terms with notice.
By using our services, you accept these terms. Have questions? Contact us before proceeding.

Frequently Asked Questions

The most common questions about how our works.

What services do you offer for computer and laptop repair?

We offer a wide range of services, including but not limited to: Hardware repair and replacement (Chip-Level repairing) Software troubleshooting and diagnostics Operating system installation and upgrades Virus and malware removal Data recovery and backup solutions Network setup and troubleshooting Upgrades for improved performance Custom-built computer systems

What is chip-level repair, and when is it needed?

Chip-level repair involves repairing or replacing individual electronic components (chips) on a computer or laptop's motherboard. It is necessary when there are issues with specific components like integrated circuits (ICs) or other microchips.

Do you offer warranty for your repair services?

We stand by the quality of our work and offer a warranty on the parts and services we provide. The specific warranty terms will be discussed with you during the repair assessment.

Do you provide IT support for businesses?

Yes, we offer IT support and maintenance services for businesses of all sizes. Our services include hardware and software maintenance, network troubleshooting, and tech support.

How long will it take to repair my computer or laptop?

The repair time can vary depending on the complexity of the issue. Minor problems can often be resolved within a few hours, while more complicated repairs may take longer. We will provide an estimated repair time upon assessment.

Services we love to provide

we have been into the business and our clients cherish us for the promising that we convey them

  • We take care your data privacy
  • We provide professional solutions
  • Expert and qualified technician
  • Professional repairing labs
  • Trusted and reliable repairing
  • Best quality hardware parts for replace

Excellent services

We promise to provide excellent repair services with multiple bands and the devices

Expert technical team

We have well trained and professional experts with relevant experience to fix your devices issues

Track repair status

Track your device repairing status with complete details at any time and from any place or even from your home

Notifications

When does a technician update repair status the customer will be notified by email.